Welcome to www.kijiji.ca
("Kijiji"). Thanks for stopping by. By accessing Kijiji you are agreeing to the following terms, which are designed to make sure that Kijiji works for everyone. Kijiji is provided to you by Marktplaats BV, Wibautstraat 224-2, 1097 DN Amsterdam, The Netherlands. This policy is effective January 1, 2009.
You will post in the appropriate category or area and will not do any of the following bad things:
- violate any laws or our Prohibited Content Policy;
- be false or misleading;
- infringe any third-party right;
- distribute or contain spam, chain letters, or pyramid schemes;
- distribute viruses or any other technologies that may harm Kijiji or the interests or property of Kijiji users;
- impose an unreasonable load on our infrastructure or interfere with the proper working of the Kijiji;
- copy, modify, or distribute any other person's content;
- use any robot, spider, scraper or other automated means to access Kijiji and collect content for any purpose without our express written permission;
- harvest or otherwise collect information about others, including email addresses, without their consent;
- bypass measures used to prevent or restrict access to Kijiji.
Please use the flagging system to tell us about any problems or offensive content so that together we can keep the site working properly. We may limit or terminate our service, remove hosted content and take technical and legal steps to keep users off Kijiji if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we decide to take any of these steps, remove hosted content or keep a user off Kijiji or not, we do not accept any liability for monitoring Kijiji or for unauthorized or unlawful content on Kijiji or use of Kijiji by users.
Some of Kijiji's features may display your ad on other sites that are part of the global eBay community, like on eBay or our classifieds sites in other countries. By using Kijiji, you agree that your ads can be displayed on these other sites. The terms for our other sites are similar to these terms, but you may be subject to additional laws or other restrictions in the countries where your ad is posted. When you choose to post your ad to another site, you may be responsible for ensuring that it does not violate our other site policies. We may remove your ad if it is flagged on any of our sites, or if we believe it causes problems or violates any law or policy.
Fees and Services.
Using Kijiji is generally free. We may charge fees for certain services. If the service you use charges a fee, you’ll be able to review and accept that charge. Our fees are quoted in Canadian Dollars, and we may change them from time to time. We’ll notify you of changes to our fee policy by posting such changes on the site. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service. Our fees are non-refundable, and you are responsible for paying them when they're due. If you don't, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms (for accounts over 180 days past due, we may deduct the amount owed from your PayPal account balance).
Kijiji contains stuff from us, you, and other users. You agree not to copy, modify, or distribute Kijiji, our copyrights or trademarks. When you give us content, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. (We need these rights to host and display your content.) If you believe that your rights have been violated, please notify our designated copyright agent at Kijiji Customer Support
and we will investigate the matter. We reserve the right to remove content where we have grounds for suspecting the violation of these terms or of any party’s rights.
Reporting Intellectual Property Infringements (Verified Rights Owners - VeRO)
Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright and trademark (e.g. offering counterfeit items for sale). We reserve the right to remove content where we have grounds for suspecting the violation of these terms, our policies or of any party’s rights. The following steps are for reporting a listing to Kijiji that you believe to be infringing on your intellectual property rights. Only the intellectual property rights owner can report of potentially infringing items or listings through Kijiji's VeRO Program.
If you have a good faith belief that a listing on Kijiji infringes your copyright, trademark, or other intellectual property rights, all you need to do is download our Notice of Claimed Infringement (NOCI) form
, fill it out, and fax it to Kijiji. After we receive your first NOCI, Kijiji will confirm your enrolment in our program and send you the instructions on how to submit future reports electronically.
You agree not to hold us responsible for things other users post or do. As most of the stuff on Kijiji comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what’s offered. We also cannot guarantee continuous or secure access to our services. Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of Kijiji, even if you advise us or we could reasonably foresee the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
Despite the previous paragraph, if we are found to be liable, our liability to you or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees you pay to us in the 12 months prior to the action giving rise to liability, and (b) 100 Canadian Dollars.
You may wish to use other services offered by Kijiji and its partners, including, without limitation, Kijiji Deals
These terms and the other policies posted on Kijiji constitute the entire agreement between Marktplaats BV and you, superseding any prior agreements. This agreement is governed by the laws of the Netherlands. We both submit to the non-exclusive jurisdiction of the courts of Amsterdam, The Netherlands. This won’t affect your statutory rights if you are a consumer and applicable consumer law requires application of another law (such as the law of your country of residence) for certain topics. If we don't enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive. We may automatically assign this agreement in our sole discretion in accordance with the notice provision below. Except for notices relating to illegal or infringing content, your notices to us must be sent by registered mail to:
1097 DN Amsterdam
Re: Kijiji Canada – User Inquiries
We will send notices to you via the email address you provide, or by registered mail. Notices sent by registered mail will be deemed received five days following the date of mailing. We may update this agreement at any time, with updates taking effect when you next use the site or after 30 days, whichever is sooner. No other amendment to this agreement will be effective unless made in writing, signed by users and by us. Send questions, comments or complaints to Kijiji Customer Support
Binding Corporate Rules.
Information posted on Kijiji is obviously publicly available. Our servers are located in the United States, European Union and elsewhere in the world where Kijiji has facilities. Therefore, if you choose to provide us with personal information, you are consenting to Kijiji's collection, use, disclosure of your personal information and to the transfer and storage of that information on our servers in the United States, the European Union, and elsewhere in the world where Kijiji has facilities. Kijiji collects and stores the following personal information:
- email address, phone numbers, physical contact information, and (depending on the service used) sometimes financial information (including credit card and billing information);
- computer sign-on data, statistics on page views, traffic to and from Kijiji and ad data (all through cookies - you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
- other information, including users IP address and standard web log information.
Use. Kijiji uses users' personal information to:
- provide our services;
- track, confirm and fulfill purchases;
- resolve disputes, collect fees, and troubleshoot problems;
- encourage safe trading and enforce our policies;
- customize, measure, and improve user experience and our services, content, and advertising;
- deliver targeted marketing, service updates, and promotional offers to you according to your preferences;
- do other things for users as described when Kijiji collects the information.
Kijiji doesn't sell or rent users' personal information to third parties for their marketing purposes without users explicit consent. Kijiji may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety. Kijiji may also share personal information with:
- corporate affiliates who help detect and prevent potentially illegal acts and provide joint services. (Our corporate affiliates will market only to users who ask them to).
- service providers who help with our business operations.
- third-party websites and publishers so ads (or the content of the ads) published on Kijiji can also be published on a broader array of venues or information vehicles.
- Kijiji Deal merchants who require information on the Kijiji Deals customers who purchased their offer so that the offer can be fulfilled. In such cases, the Kijiji Deal Merchants are only permitted to use this information for Kijiji Deal transaction-related purposes that are not unsolicited commercial messages.
Communications and email tools.
and/or to refuse to transmit messages. If you use our tools to send content to a friend, Kijiji doesn't permanently store your friends' addresses or use or disclose them for marketing purposes. To report spam from other users, please contact customer support
Access, Modification, and Deletion.
You can see, modify or erase most of your personal information by reviewing and modifying your posting or account status page, by signing on to My Kijiji or by contacting customer support
to review any personal information Kijiji stores that is not available on Kijiji. There may a charge associated with such requests but these will not exceed the amounts permitted by law. Kijiji deletes personal information when Kijiji no longer needs it for the purposes we described earlier. Kijiji retains personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back. If you have further questions, you can write to the Data Controller:
Wibautstraat 224-2, 1097 DN
Amsterdam, The Netherlands
or you may contact customer support
Transfer of Personal Data to Other eBay Companies.
We may share your information with members of the eBay Inc. corporate family - like eBay or PayPal - to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services.
Kijiji uses lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing's perfect, so Kijiji makes no guarantees.
Kijiji or our service providers may use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:
- You are always free to decline cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. For more information on your choices about accepting cookies, consult your browser help function.
Kijiji may update this policy at any time, with updates taking effect when you next use the site or after 30 days, whichever is sooner. If Kijiji or our corporate affiliates are involved in a merger or acquisition, Kijiji may share personal information with another company, but this policy will continue to apply. Send questions about this policy to customer support